Ezeego1.com first travel portal to be ISO 9001 certified
Sep 1, 2009

Mumbai: Sept 1, 2009: Ezeego1.com, the online travel market place, is proud to be the first travel portal to be ISO 9001 certified. This certification is in recognition of the processes that have been put in place to provide customers a delightful experience while booking on the website.

Elated at this development, Neelu Singh, COO, Ezeego1.com said, "We have charted our growth taking into consideration our customer’s needs. The ISO 9001 certification will enable us to constantly update and better ourselves so that we maintain and increase our database of satisfied customers."

Conformance to ISO 9001:2008 quality standards is indicative of the implementation of standard systems with consistent and repeatable processes across the organization. This leads to improved process efficiency, fewer failures in product/service quality and effective service delivery thereby enabling the company to consistently meet and exceed customer expectations. 

"To maintain this prestigious certification, we have put the necessary processes in place. We will offer exemplary service to our customers, meet turn around time as per process defined and expectations of customers for queries, pre-booking, post-booking. We will also provide a transparent and secure environment for customers to interact," added Singh.

About Ezeego1.com:


Ezeego1.com, is one of its kind virtual travel market-place that offers all travel related services. On one hand are the suppliers i.e. the airlines, hotels, tour operators, transporters, insurance companies, the forex dealers and on the other are the customers, both B2B and B2C. The portal is a Travel Meta Search Site where the consumer gets real time information and transaction capability online. It uses the best technology platform in the Indian travel industry.

 

Ezeego1.com offers a real time web based booking engine which is seamlessly integrated to the mid and back office. It also employs a unique Single Window platform for multiple services, so one does not have to enter and exit different systems. It is the only reservation system that offers a dynamic packaging of all services with real-time inventory.

Ezeego1.com has strong online and offline fulfilment systems, different modes of delivery and collections, which help cater to the customer in any part of India. The portal has tied up with various payment gateway options.

 

For further details please contact:


Thomas C Thottathil (Head-Corporate Communications)
9820191042; thomasct@ezeego1.com

 

Praneeta Dsouza (Manager-Corporate Communications)
9820958528; praneeta.dsouza@ezeego1.com

Ezeego1, is a travel Meta search well known for its cheap airfares & cheap tickets with the best & cheap flights during every season, making travel deals affordable to those who wish to budget their holiday and make the most of it with the best offers. The travel bazaar showcases attractive offers allowing travelers to choose whichever package suites them best while making flight bookings and indulging into flight deals. With domestic flights, there are 9 in totality; out of which Kingfisher airlines, Jet airways and Air India are full service carriers while ezeego1 also holds forth low cost carriers such as Spicejet / Go Air, Indigo, Paramount, Jetlite and MDLR which are low cost carriers. In addition to this there is a wide variety of international flights to choose from with affordable airline tickets and one can also avail of discount hotels, cheap hotels & the most suited holiday packages with ezeego1.
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